Apptentive is a customer feedback and analytics platform. It delivers much more significant mobile consumer response. Using intelligent tools, Apptentive helps enterprise brands improve app ratings and proactively engage consumers, uncovering new data to reveal common sentiment, hidden issues, and drive a better product roadmap. Apptentive gives product managers and CX leaders the keys to their customers’ hearts through new historical insights into brand loyalty to support customer-centric decisions.
The company has powered millions of consumer interactions on billions of mobile devices. Each month, Apptentive helps the world’s top brands—including Disney, JetBlue, Buffalo Wild Wings, Overstock.com, Viacom, Zillow, and eHarmony—proactively listen to much more customers at scale, and enhance customer love to improve customer experience.
Apptentive Features
- Customer Acquisition
- Reputation Management
- Customer Retention + Loyalty
- Product/App Roadmap
- Closed-Loop Feedback
- Customer Retargeting
- Employee Experience
- Apptentive for Web
- Sentiment Analysis
- Ratings + Reviews
- Surveys Analytics
- Message Center
- Notes + Actions
- Partners + Integrations
Apptentive Info
Platforms: | Android |
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Types: | - |
Groups: | App Analytics |
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2020 Mobile app ratings and reviews benchmarks Posted on April 27, 2020 Based on data from Apptentive’s 2020 Mobile App Engagement Benchmark Report, it’s clear that app ratings and reviews....
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How to boost mobile survey response rates from 1% to 18% in 3 steps Posted on April 20, 2020 If you’re interested in learning more about mobile surveys, check out the Apptentive approach.
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#2: App Users Communication Done Right with CEO of Apptentive, Robi Ganguly We live in the world of millions mobile apps that have penetrated all areas – work, entertainment, healthcare, art and many more
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