Understanding the tech world can be challenging. There are many factors to consider, including current trends and the best strategies for your business. What makes this even trickier is that depending on who you ask, you’ll get wildly different answers on what you should do for your startup, small business, or enterprise technology project.

You might be speaking with a dozen outsourced development firms, a handful of freelancers, or your brother who took a coding class once. Or, perhaps you have a CTO or are using a fractional CTO service. Regardless of who you’re speaking with, one thing is for certain: you’re getting conflicting advice on what to do next.

At Designli, we don’t claim to know everything; however, we do spend our downtime getting deep into the rabbit holes of technology so that we can guide our customers with confidence. We’re then sure to communicate those thoughts with humility and respect since we understand that there are many ways to accomplish the same objective with custom software.

For our employees, we have created a simple set of internal values to make it extremely clear how we intend to communicate our tech expertise to our clients, who are often non-technical and overwhelmed with the conflicting opinions they’re hearing. We like to say, “Clients love us because we’re CUPID.”

Our goal? To stay on track with our tech projects, ensuring our clients feel supported throughout the process.

Communicative: Keeping you informed

Good communication is the foundation of any successful partnership. That’s why we prioritize keeping our customers informed throughout their projects. Whether it’s a quick update or a detailed explanation, we’re here to ensure they’re always in the loop. We aim to make our customers feel confident and engaged, knowing exactly what’s happening and how it impacts their project.

Universal respect: Working together

Respect isn’t just a nice-to-have; it’s essential. From the moment we start working together, we listen carefully to our customers’ ideas and insights. We personally enjoy diving into the unique aspects of their business and finding solutions that perfectly fit their needs. Our team values their perspective and works alongside them with genuine respect, ensuring that every collaboration is productive and rewarding.

Proactive: Anticipating challenges

In the tech world, it’s important to anticipate and address potential challenges before they become issues. We take a proactive approach, actively seeking out potential roadblocks and tackling them head-on. By staying ahead of the curve, we keep our customers’ projects on track and ensure smooth operations. It’s all about making their experience as hassle-free as possible.

Inquisitive: Always learning

Curiosity drives innovation. We’re always eager to explore new technologies and techniques that could benefit our customers’ projects. By continuously learning and staying up-to-date with industry trends, we bring fresh ideas and creative solutions to the table. This inquisitive mindset allows us to tailor our approach to their specific needs and deliver solutions that truly stand out.

Dependable: Following through on our promises

Reliability is at the heart of our work ethic. When we say we’ll do something, we mean it. From meeting deadlines to delivering high-quality results, we take pride in our dependability. Our customers can count on us to be there for them every step of the way, ensuring that their project is completed as promised and to their satisfaction.

Our journey: Growing together

Building a company from the ground up has been a rewarding journey. We started by helping clients with their app development needs and grew our business through hard work and dedication. Along the way, we’ve learned a lot about what it takes to succeed in this industry, and the guiding light of doing everything we can to give our clients a 5-star experience has continued to be our area of focus and has enabled our growth.

At Designli, our CUPID values guide everything we do. By being communicative, showing universal respect, staying proactive, and being inquisitive and dependable, we’re committed to helping our customers turn their tech ideas into reality.