Mastering Orchestration

How Bilt Drives Retention with Cross-Channel Customer Journeys

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Discover the techniques fintech app Bilt Rewards uses to increase user retention, with a focus on maintaining a consistent, personalized user experience across multiple channels at scale.

In this session, you’ll find out how to explore the strategy, technology, and teamwork it takes to orchestrate unified messaging and precise targeting across the customer lifecycle.

Speakers:

Kelsey Nelson
VP, Product Marketing
Braze

Sean Collins
VP, Growth Marketing
Bilt Rewards

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