Uber was one of the first apps to kickstart the evolution in the taxi market in the mid-2010s, by offering an app that connected drivers with riders without the hassle of flagging down a cab or calling a taxi chain.
The prelude to Uber came from co-founder Garrett Camp, who with his money made from selling StumbleUpon to eBay in 2009 had a fleet of black cabs available to pick him up from bars and nightclubs. He and other co-founder Kalanick had had several bad experiences trying to hail cabs in California and Paris, and envisioned a way to connect pools of drivers with customers.
UberCab was founded in 2009 and Kalanick joined Camp shortly afterwards. Kalanick became CEO of this company in 2010. During Kalanick’s tenure as CEO, Uber became the brand most people associate with ride hailing. It took the US by storm and expanded worldwide in the few years afterwards.
Kalanick also oversaw Uber launch Eats, Freight and its autonomous vehicle unit, as he attempted to expand Uber out of the taxi business and into the transportation business.
Kalanick’s tenure brought lots of growth, but it also brought controversy. Uber’s entry into countries and states often came before agreements had been made with those in power, which led to penalties and bans in some areas of the world. Allegations of sexual harassment and bullying in the workplace led to Kalanick resigning in 2017 and being replaced by Expedia CEO Dara Khosrowshahi.
Since 2017, Uber has taken its foot off the gas, selling its stake in India and leaving several European countries. It also sold its autonomous vehicle unit to Aurora, in return for a significant stake in the startup. It has cleaned up its image, although several countries are currently looking into whether Uber drivers should be considered employees. The UK was one of the first countries to recognise them as such.
The coronavirus pandemic hit Uber’s ride hailing business hard, but by Q4 2020 it had reached pre-pandemic revenue figures. Uber Eats became the main business during this time, with over 200 percent increase in revenue year-on-year. In 2022, ride hailing surpassed delivery as the main driver of revenue and operating profit, and this continued into 2023.
In the past two years, Uber has impressed with its improvements in net income, alongside its ambitious goal to be one of the key taxi firms involved with self-driving vehicles. It has partnerships with Waymo, Mobileye and several other smaller self-driving software operators, which could see it be at the forefront of this new technology.
We have collected key statistics on Uber. Read on below to find out more.
Uber Key Statistics
- Uber generated $43.9 billion revenue in 2024, an 18% increase on the previous year
- Uber made $25 billion revenue from taxis, and $13.7 billion from delivery. The rest came from freight
- The US was responsible for $27.4 billion of Uber’s revenue, $10.1 billion came from Europe
- Uber made $9.8 billion net profit in 2024, a huge amount of growth on the previous year
- Uber had $162 billion gross bookings in 2024, with $83 billion coming from mobility and $74.6 billion from delivery
- 156 million people use Uber or Uber Eats once a month, an 13.8% increase year-on-year
- Uber drivers completed 11.27 billion trips in 2024, almost two billion more than in 2023
Uber Overview
| Title 1 | Title 2 |
|---|---|
| Launch date | May 2010 |
| HQ | San Francisco, California |
| People | Dara Khosrowshahi (CEO), Travis Kalanick (co-founder), Garrett Camp (co-founder) |
| Business type | Public (NYSE: UBER) |
| Industry | Ride hailing |
Uber Revenue
Uber generated $43.9 billion revenue in 2024, a 18% increase year-on-year. In 2020, Uber’s revenues declined by 21% due to the coronavirus pandemic.
Uber revenue 2017 to 2024 ($mm)
Uber revenue 2014 to 2024 ($bn)
| Year | Revenue ($bn) |
|---|---|
| 2014 | 0.4 |
| 2015 | 1.7 |
| 2016 | 5 |
| 2017 | 7.9 |
| 2018 | 11.3 |
| 2019 | 14.1 |
| 2020 | 11.1 |
| 2021 | 17.4 |
| 2022 | 31.8 |
| 2023 | 37.2 |
| 2024 | 43.9 |
Note: This covers all of Uber’s business. Source: Company data
Uber Revenue by Segment
Uber’s mobility segment became the key driver of revenue in 2023, after suffering heavily from lockdowns in 2020 and 2021.
Uber revenue by segment 2018 to 2024 ($bn)
| Year | Mobility | Delivery | Freight | Other |
|---|---|---|---|---|
| 2018 | 8.9 | 0.7 | 0.3 | 0.1 |
| 2019 | 10.4 | 1.3 | 0.7 | 1.3 |
| 2020 | 7.9 | 4.8 | 0.9 | 1.3 |
| 2021 | 7.5 | 8.3 | 2.1 | 0.4 |
| 2022 | 14 | 10.9 | 6.9 | |
| 2023 | 19.6 | 12.1 | 5.2 | |
| 2024 | 25 | 13.7 | 5.1 |
Note: Uber stopped reporting Other revenue in 2022. Source: Company data
Uber Mobility and Delivery Revenue
Mobility and delivery improved on the previous year in terms of revenue and gross bookings.
Uber revenue by segment 2018 to 2024 ($bn)
Uber Revenue by Region
The US & Canada are responsible for the majority of Uber’s revenue, with $27.4 billion revenue coming from those two countries.
Uber revenue by segment 2018 to 2024 ($bn)
| Year | US & Canada | LATAM | EMEA | APAC |
|---|---|---|---|---|
| 2018 | 6.4 | 1.9 | 1.7 | 1 |
| 2019 | 8.5 | 1.9 | 2.2 | 1.2 |
| 2020 | 6.8 | 1.3 | 1.8 | 1.5 |
| 2021 | 10 | 1.4 | 3.2 | 2.7 |
| 2022 | 19.4 | 1.9 | 6.9 | 3.4 |
| 2023 | 22.7 | 2 | 8.5 | 4 |
| 2024 | 27.4 | 2.1 | 10.1 | 4.3 |
Note: Uber stopped reporting this in Q3 2023. Source: Company data
Uber Profit
Uber reported its second consecutive year of net profit, with a huge increase to $9.8 billion.
Uber profit / loss 2014 to 2024 ($bn)
| Year | Profit/Loss ($bn) |
|---|---|
| 2014 | -0.7 |
| 2015 | -1.6 |
| 2016 | -3.6 |
| 2017 | -4 |
| 2018 | 1 |
| 2019 | -8.5 |
| 2020 | -6.7 |
| 2021 | -0.4 |
| 2022 | -9.1 |
| 2023 | 1.8 |
| 2024 | 9.8 |
Note: Parentheses indicate loss. Source: Company data
Uber Gross Bookings
Uber generated $162 billion in gross bookings in 2024, a 18.2% increase year-on-year.
Uber gross bookings 2016 to 2024 ($bn)
| Year | Gross bookings ($bn) |
|---|---|
| 2016 | 19 |
| 2017 | 45 |
| 2018 | 50 |
| 2019 | 65 |
| 2020 | 57 |
| 2021 | 90 |
| 2022 | 115 |
| 2023 | 137 |
| 2024 | 162 |
Source: Company data
Uber Gross Bookings by Segment
Uber generates close to similar gross bookings from both segments, but a lot more revenue from mobility.
Uber gross bookings by segment 2019 to 2023 ($bn)
| Year | Mobility | Delivery | Freight |
|---|---|---|---|
| 2019 | 49.7 | 14.4 | 0.7 |
| 2020 | 26.6 | 30.2 | 1 |
| 2021 | 36.6 | 51.6 | 2.1 |
| 2022 | 52.6 | 55.7 | 6.9 |
| 2023 | 68.8 | 63.7 | 5.2 |
| 2024 | 83 | 74.6 | 5.1 |
Source: Company data
Uber Users
156 million people used Uber in 2024, about 95 million of those use Uber Eats.
Uber users 2015 to 2024 (mm)
| Year | Users (mm) |
|---|---|
| 2015 | 11 |
| 2016 | 37 |
| 2017 | 58 |
| 2018 | 76 |
| 2019 | 99 |
| 2020 | 55 |
| 2021 | 101 |
| 2022 | 122 |
| 2023 | 137 |
| 2024 | 156 |
Source: Company data
Uber Trips
Uber drivers completed 11.2 billion trips in 2023, a 19.3% increase year-on-year.
Uber trips 2017 to 2024 (bn)
| Year | Trips (bn) |
|---|---|
| 2017 | 3.79 |
| 2018 | 5.21 |
| 2019 | 6.9 |
| 2020 | 4.98 |
| 2021 | 6.36 |
| 2022 | 7.64 |
| 2023 | 9.44 |
| 2024 | 11.27 |
Source: Company data
Uber Funding
Uber received $20.9 billion funding from 2011 to 2019 from a laundry list of investors, including Alphabet, Benchmark and SoftBank Ventures.
Uber cumulative funding 2011 to 2019 ($bn)
| Year | Funding ($bn) |
|---|---|
| 2011 | 0.06 |
| 2013 | 0.44 |
| 2014 | 4.64 |
| 2015 | 5.64 |
| 2016 | 9.14 |
| 2018 | 18.9 |
| 2019 | 20.9 |
Source: Crunchbase
Uber vs Lyft: Market Share
Uber has always held a lead over competitor Lyft, with the gap between the two companies growing every year since 2018.
Uber and Lyft market share in United States 2015 to 2024 (%)
Want to learn more about the ride hailing market? Read our sector profile
Uber FAQ
How many people drive for Uber?
In 2024, Uber had over eight million drivers worldwide
How many trips per day are completed by Uber?
In 2024, Uber completed on average 30.3 million trips per day
How many cities is Uber available in?
Uber is available in over 13,000 cities globally
What ride-hailing services does Uber have stakes in?
When Uber leaves a region, it usually sells its service to the largest competitor in return for a stake in the company. It owns stakes in DiDi, Grab, and previously owned a stake in Yandex Taxi.
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