China Ecommerce App Revenue and Usage Statistics (2024)

David Curry

Updated: November 13, 2024

China’s ecommerce industry is the largest in the world, with some estimates placing it at three times the size of the United States and responsible for approximately 50 percent of all spending on retail apps.

Part of this is due to China’s enormous mobile population, with approximately 975 million smartphone users in the country. That is about 300 million ahead of the nearest country, India, and more than three times the size of the United States.

It is also due to how established shopping on mobile is in China, in comparison to other countries. In China, over 50 percent of all retail sales come through mobile, by comparison less than 15 percent of retail is mobile in the United States and less than five percent in India.

Like most app industries in China, domestic players control almost all of the market. Alibaba, through its marketplaces Taobao and Tmall, is the largest ecommerce company by merchandise volume in the world. In 2022, it was responsible for $1.3 trillion of sales.

Other competitors include JD.com, which competes with Tmall and is more of b2c marketplace. JD.com generates more revenue than Alibaba, due to its large first-party marketplace, while Alibaba has a far larger third-party marketplaces in which it takes a smaller commission.

Pinduoduo has upset the balance of the duopoly in the past few years, with its direct-to-consumer marketplace platform. One of the key product categories which push Pinduoduo mainstream was fruits and vegetables, which could be bought on the app direct from the farmer.

Live commerce is massive in China, with ByteDance’s Douyin, Kuaishou, and Alibaba’s Taobao Live competing for users. This new form of commerce has been pushed by Douyin’s sister app, TikTok, outside of China, but has not seem the same level of success.

We have collected data and statistics on China’s ecommerce market. Read on below to find out more. If you would like to dig deeper into the ecommerce app market, check out our in-depth report.

Key China Ecommerce App Statistics

  • JD and Alibaba are in a two horse race on revenue generated from ecommerce sales, with JD ahead in 2023 at $152 billion
  • Alibaba has a much higher merchandise volume than the others. It is the only ecommerce company in the world to have over $1 trillion volume
  • Alibaba had the most app users when combining both Taobao and Tmall, but Pinduoduo was the most used ecommerce app in China

Top China Ecommerce Apps

App NameDescription
AlibabaThe largest ecommerce company by merchandise volume, generating $1.3 trillion GMV primarily through Taobao and Tmall
JDWhile far behind Alibaba in volume, JD is the largest ecommerce platform in China by revenue
PinduoduoResponsible for the shift in China's ecommerce market towards direct-to-consumer business over the past five years
DouyinChina's TikTok, which has a thriving live commerce platform responsible for billions in merchandise sales
VipshopAn ecommerce platform focused on discount and flash deals, serving about 50 million customers
SuningOne of the oldest ecommerce platforms in China, which has seen its fortunes decline as Alibaba grew in the 2010s
XiaohongshuCalled 'China's Instagram', similar to Douyin it offers live commerce services which are very popular in the country

China Ecommerce App Revenue

In terms of revenue, China’s ecommerce apps are in a two horse race, with Alibaba and JD grabbing the vast majority of it.

China ecommerce revenue by app 2023 ($bn)

Alibaba Revenue

Alibaba annual revenue increased by 2.1% in 2023 to $130.5 billion.

Alibaba revenue 2014 to 2023 ($bn)

YearRevenue ($bn)
201411.4
201514.8
201621.4
201734
201851.5
201970.4
202094.4
2021129.4
2022127.8
2023130.5

Sources: Retail App Report, Company data

JD Revenue

JD revenue increased by less than a percentage point in 2023 to $152.8 billion. As most of its revenue comes from its first-party marketplace, it is able to generate far more revenue than Alibaba on lower volume.

JD revenue 2012 to 2023 ($bn)

YearRevenue ($bn)
20126.7
201311.4
201418.5
201527.9
201637.4
201755.6
201867.1
201982.8
2020114.2
2021149.3
2022151.6
2023152.8

Sources: Retail App Report, Company data

Pinduoduo Revenue

Pinduoduo annual revenue increased by 84% to $34.8 billion, with the incredible success of Temu bringing it into international markets.

Pinduoduo revenue 2017 to 2023 ($bn)

YearRevenue ($bn)
20170.2
20181.9
20194.3
20209.1
202114.7
202218.9
202334.8

Sources: Retail App Report, Company data

China Ecommerce App GMV

Alibaba is the largest ecommerce company by merchandise volume in the world, with higher volume than Amazon and Walmart.

China ecommerce GMV by app 2023 ($bn)

Alibaba GMV

Alibaba generated $1.3 trillion merchandise volume across all of its domestic and international ecommerce channels.

Alibaba gross merchandise volume 2015 to 2023 ($bn)

YearGMV ($bn)
2015394
2016485
2017547
2018768
2019853
2020945
20211191
20221312
20231377

Source: Company data

JD GMV

JD added $42 billion to its gross merchandise volume in 2023, an increase of 8.4% on the year prior.

JD gross merchandise volume 2016 to 2023 ($bn)

YearGMV ($bn)
201694
2017183
2018234
2019288
2020376
2021474
2022500
2023542

Source: Company data

Pinduoduo GMV

Pinduoduo surpassed JD in gross merchandise volume in 2023, while making less than a quarter of JD’s revenue.

Pinduoduo gross merchandise volume 2018 to 2023 ($bn)

YearGMV ($bn)
201868
2019144
2020262
2021383
2022465
2023711

Source: Company data

China Ecommerce App Users

Alibaba has the most users across both of its domestic platforms, Taobao and Tmall. Pinduoduo is getting close to surpassing it.

China ecommerce app users 2023 (mm)

Alibaba Users

Alibaba had over 900 million active buyers on its two domestic ecommerce apps. Taobao is the more popular of the two.

Alibaba app users 2014 to 2023 (mm)

YearUsers (mm)
2014163
2015289
2016423
2017507
2018552
2019654
2020726
2021811
2022903
2023939

Source: Company data

JD Users

JD hit 600 million active users in 2023, a 3.6% increase on the previous year. It is an improvement in percentage growth on the year prior.

JD app users 2014 to 2023 (mm)

YearUsers (mm)
201490
2015155
2016226
2017292
2018305
2019362
2020471
2021569
2022580
2023601

Pinduoduo Users

Pinduoduo had 911 million active shoppers in 2023. It is closing in on Alibaba as the most popular ecommerce app in the country.

Pinduoduo app users 2014 to 2023 (mm)

YearUsers (mm)
2017244
2018418
2019585
2020788
2021868
2022882
2023911