Apptentive

Apptentive is a customer feedback and analytics platform. It delivers much more significant mobile consumer response. Using intelligent tools, Apptentive helps enterprise brands improve app ratings and proactively engage consumers, uncovering new data to reveal common sentiment, hidden issues, and drive a better product roadmap. Apptentive gives product managers and CX leaders the keys to their customers’ hearts through new historical insights into brand loyalty to support customer-centric decisions.

The company has powered millions of consumer interactions on billions of mobile devices. Each month, Apptentive helps the world’s top brands—including Disney, JetBlue, Buffalo Wild Wings, Overstock.com, Viacom, Zillow, and eHarmony—proactively listen to much more customers at scale, and enhance customer love to improve customer experience.

Apptentive Features

Customer Acquisition
Reputation Management
Customer Retention + Loyalty
Product/App Roadmap
Closed-Loop Feedback
Customer Retargeting
Employee Experience
Apptentive for Web
Sentiment Analysis
Ratings + Reviews
Surveys Analytics
Message Center
Notes + Actions
Partners + Integrations

Apptentive Info

Platforms:	Android
Types:	-
Groups:	App Analytics

Apptentive Insights

2020 Mobile app ratings and reviews benchmarks Posted on April 27, 2020 Based on data from Apptentive’s 2020 Mobile App Engagement Benchmark Report, it’s clear that app ratings and reviews....
How to boost mobile survey response rates from 1% to 18% in 3 steps Posted on April 20, 2020 If you’re interested in learning more about mobile surveys, check out the Apptentive approach.

Apptentive Podcasts

#2: App Users Communication Done Right with CEO of Apptentive, Robi Ganguly We live in the world of millions mobile apps that have penetrated all areas – work, entertainment, healthcare, art and many more

Apptentive Competitors and Alternatives

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Smartlook

Qualitative analytics for iOS and Android apps

OpenSignal

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ASTRAD

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